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Nothing but positive! Great turn around times (cards were delivered much faster then expected) Amazing quality of both paper and print (super crispy colors) and the best customer service I've experienced so far.
Rating: 5 / 5
I been using a local print shop for my business card printing needs, while quality was high, prices were also very high. I heard about Moo from a friend and decided to give them a try. I just received the business cards and I'm pleased: Quality is great, color is correct and the cards have a nice "thick" feel to it, also the packaging is very nice. Overall the quality i got from MOO is even better then the local print shop i used, and the price is a lot friendlier. I hope these guys will stay for a while!
Rating: 5 / 5
Im not happy with Cafepress: I ordered a long sleeve tee shirt, but the design was off center. The print is shifted to the left of the shirt instead of centered. Also the fabric is low quality, the shirt already has a hole in the front.
Rating: 2 / 5
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
I don't know how their stores are as I always order online but I never ever been disappointed by these guys. I placed around 7 orders in the last couple of years and except an order where I accidentally ordered the wrong color, everything was top notch. My favorite product is the baby blanket I ordered for my daughter; it was pink with fairies and personalized with her name. She outgrown it today but I can't part with it, it's gorgeous.
TIP: I strongly recommend searching for coupons before ordering as you could end up saving a lot of bucks.
Rating: 5 / 5
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