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Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
perfect experience with this company: user-friendly design software, reasonable prices and professional product. Got a coffee mug printed: it exceeded my expectations. Will use again!
Rating: 5 / 5
When you first get a glimpse of their website you don't expect very much. Let's face it, their website looks pretty outdated!
However, and this is a big however, the printing quality speaks for itself. I usually use them for business cards and flyers but I also had to get some calendars and they look pretty good, considering I used my own photos and they were not very good looking.
One huge downside is the fact they don't offer a lot of customization features which is a shame, considering they deliver high quality printing at super affordable prices. Give them a try, you won't be disappointed.
Rating: 4 / 5
I love Tiny Prints selection of announcement cards, they really stand out. Placed an order with them for the first time, and everything went well.
Rating: 4 / 5
I decided to surprise my wife with a t-shirt with the first picture with us as a couple. The guys from DesignAShirt are very professional and they helped me chose a design that my wife would love. Decent prices and the quality is topnotch, the shirt went through at least 20 washes and it looks great.
Rating: 5 / 5
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