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Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
I love Cafepress for it's one of a kind, unique products. Whenever i am looking for a unique gift i shop at Cafepress. Their products are high quality, customer service is great (they will send free replacement if something is off) and prices are reasonable.
Rating: 4 / 5
Moo businesscards rock! Only downside is their price. Previously i ordered from a local printshop that was slightly cheaper but not even close to Moo's quality and luxurious feel
Rating: 5 / 5
Lovely designs but service is slipping and quality dropping when it used to be excellent. Feedback on their site is completely fake (they will only post positive reviews) Been using them for over a decade but my last order was disappointing: send them a perfect high-res image but the print was blurry and showed a blue-ish hue all over. They are reprinting, but it will be to late by the time they arrive.
Rating: 3 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
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