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Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Printingforless is my favorite online printer. Thanks for sharing these wonderful discounts!
Rating: 5 / 5
InkGarden is my go to site whenever I want to get a gift for my friends or want to personalize something for myself.
I usually tend to buy products that have a design they come up with as my photos somehow never look that good printed. Probably becourse I use an older camera. Last month I ordered a baby blanket for my cousin that just gave birth and she cried when she saw it, it was a perfect gift!
Rating: 5 / 5
Vistaprint is best value for money, i've been using them for businesscards/flyers and stationary. They never let me down.
Rating: 5 / 5
I love Snapfish and always have. I needed three canvas photos delivered in time for my parents anniversary, and realized I wouldn't get them in time.
Instead of paying for expedited shipping, I gave them a call, they were kind enough to put a rush on finishing order, and I got them one day early (4 days earlier than they were scheduled) at no extra charge!
They're a wonderful company. And you can always find discount coupons online!
Rating: 5 / 5
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