Psprint Reviews|
October 17, 2014
Nice company to work with. Im an actual customer of PS Print and they never failed me. Their pricing is much better compared to local print shops. Good quality products, quick turn arounds and very good support (if needed).
I've worked with them on multiple projectsand always had good success. Just my heads up!  Rating:
5 /
5
by Robert
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I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
These guys are the absolute best! I have a ton of stuff ordered from them: last week I received a photobook I ordered for my niece, it looked perfect, very professional and her mother loved it. Acrylic prints, canvas prints, everything you order from there is super high quality and reasonably priced.
Rating: 5 / 5
I love Tiny Prints selection of announcement cards, they really stand out. Placed an order with them for the first time, and everything went well.
Rating: 4 / 5
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Just received a crap. The print is not clear. Wouldn't recommend
Rating: 2 / 5
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