Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Lovely designs but service is slipping and quality dropping when it used to be excellent. Feedback on their site is completely fake (they will only post positive reviews) Been using them for over a decade but my last order was disappointing: send them a perfect high-res image but the print was blurry and showed a blue-ish hue all over. They are reprinting, but it will be to late by the time they arrive.
Rating: 3 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
Nice company to work with. Im an actual customer of PS Print and they never failed me. Their pricing is much better compared to local print shops. Good quality products, quick turn arounds and very good support (if needed).
I've worked with them on multiple projectsand always had good success. Just my heads up!
Rating: 5 / 5
Fist time ive tried vistaprint. They seemed to be a good option for photobooks, spend days creating and now i cannot upload. Been on call with their customers support for almost an hour now. I guess they are cheap for a reson.
Rating: 3 / 5
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