Im very frustrated with Cafepress. I tried to order online and spend more then an hour trying to get that order done: It was just impossibe!
I Finally ended up ordering by phone (and must admit the lady on the phone handeled it professional) still im very frustrated by their website.
Rating: 2 / 5
I ordered the free business cards from Vistaprint. Had to pay $19 bucks for shipping, and their quality was really bad.
A real waste of time and money.
Rating: 1 / 5
I love Cafepress, this company has the best customer service: My sister ordered a printed sweatshirt for my son from them. Unfortunately it didn't fit him (the sweatshirt was to large). We contacted RMA and within a few hours they replied: we will send you a new one in the correct size. we didn't have to ship the old one back, which saved me postage and a trip to the postoffice. I never had this happen before, very impressed by Cafepress!
Rating: 5 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
I needed business cards quick so i ordered them with Overnight Prints. They just arrived (in time) and quality is fine, but the price with rush shipping was extremely high.
Rating: 3 / 5