Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
perfect experience with this company: user-friendly design software, reasonable prices and professional product. Got a coffee mug printed: it exceeded my expectations. Will use again!
Rating: 5 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
Tiny Prints did not deliver my order by the delivery date, even though I paid for super rush delivery. The did not contact me to say anything was holding up my order. The auto message when you call even said they weren't experiencing delays and all orders were being sent on time. Two different Tiny Print reps aid I would get the order the following day. When I called again to question that, because it was the night before the new delivery date and they still hasn't printed yet, they admitted after some questioning that I would not receive the order the next day. I wasted hours creating the invitation on Tiny Prints and now need to start over with someone else because Tiny Prints has false advertising, poor customer service, and claim copyright issues for not sending me the file to go elsewhere.
Rating: 1 / 5
My holiday cards order was very good with Overnight Prints.
The instructions on their website caused us some confusion, but a call to Overnight Prints cleared it up quickly.
We received the cards a day ahead of schedule. They are glossy, high-quality, and exactly as I wanted them to be.
I will say that some of my colleagues ordered business cards from Overnight Prints, some of them did have some problems with crooked corners, especially, but since i needed this job done QUICK and cheap, i decided to go for Overnight Prints. I will be checking them out for anything not requiring curved corners in the future!
Rating: 5 / 5
Im quite happy with my photo book from Snapfish. It was delivered in good time (took 6 days) and the quality is excellent.
All images look bright and clear, there is no un-sharpness anywhere.
The cover photo worried me as it looked out of focus on the computer screen, but turned out sharp and vibrant on the book itself.
Unfortunately there were a few restrictions when i placed the order.
It is impossible to add frames or borders to the images and there is only a small selection of clip art. The selection of backgrounds however is very extensive.
If you are a simple computer user like me i recommend the Snapfish photo book service.
Rating: 4 / 5
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