Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
I received my business card order this morning, quite some days sooner than my order tracker emails said they would arrive and honestly i do not remember ever being this impressed by a product i ordered online.
Well done Moo... The whole experience with you was great: how everything was packaged, the quality, the service, the site. Everything. Super super super.
Rating: 5 / 5
Tiny Prints did not deliver my order by the delivery date, even though I paid for super rush delivery. The did not contact me to say anything was holding up my order. The auto message when you call even said they weren't experiencing delays and all orders were being sent on time. Two different Tiny Print reps aid I would get the order the following day. When I called again to question that, because it was the night before the new delivery date and they still hasn't printed yet, they admitted after some questioning that I would not receive the order the next day. I wasted hours creating the invitation on Tiny Prints and now need to start over with someone else because Tiny Prints has false advertising, poor customer service, and claim copyright issues for not sending me the file to go elsewhere.
Rating: 1 / 5
I needed business cards quick so i ordered them with Overnight Prints. They just arrived (in time) and quality is fine, but the price with rush shipping was extremely high.
Rating: 3 / 5
Typical large company: it's impossible to speak to a human besides someone in a call-center who knows nothing about printing!! Result: crap useless business cards. Used vistaprint to save money: in the end it costed me money, time and aggravation.
Rating: 2 / 5
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