Really nice photo books they have, but customer service could definitely be improved. It was a long and frustrating order with them this time (communication wise) but in the end it turned out fine.
Rating: 4 / 5
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
We used Overnightprints for our wedding invitation cards. The marriage was planned for a long time. Our initial plan was to celebrate it with a small circle of friends and family. Just 10 days before the wedding we finally decided to trow a huge party - you only marry once! Needless to say it was stressful to change things in the very last moment. We needed our wedding invitation cards FAST, read the review on overnight prints on this site and decided to use them for printing our invites. Everything turned out wonderful for us: The cards were delivered within 24 hours and the quality was wonderful. Overnight prints - for us - is a company you can count on.
Rating: 5 / 5
I received my business card order this morning, quite some days sooner than my order tracker emails said they would arrive and honestly i do not remember ever being this impressed by a product i ordered online.
Well done Moo... The whole experience with you was great: how everything was packaged, the quality, the service, the site. Everything. Super super super.
Rating: 5 / 5
Have used Cafepress many times, and have absolutely nothing but praise for them. I have recently ordered t-shirts in the wrong size, and also got a mug with a hairline crack along the bottom, causing it to leak droplets of water, but within 30 mins of emailing, I received a response.
They even sent out a replacement mug and told me to the keep the old one, and the same for one of the t-shirts I had bought - that's $25 Dollars and a lot of hassle they saved me, even-though i would have happily returned it.
Best service, i definitely recommend!
Rating: 5 / 5