Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
Many times you read negative reviews about companies online. I guess people do not take the trouble of leaving a good review when they are happy, so with the Christmas Spirit in mind i want to let everyone know that Printplace offers a great service and really nice print quality. I ordered posters from them and now im back for ordering Flyers.
Rating: 5 / 5
Using the holiday sale offer saved a nice amount on my holiday cards offer. Their quality was good, colours were vibrant and the stock was of good quality. Most importantly: delivery wa on time (2 days later) Like every year I was late with my order, so there wern't a lot of options to get my cards done in time. When i saw the offer from Overnight prints i took it, and looking back im glad i did.
Rating: 5 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
I have ordered the photobooks from Tiny Prints several times, and im really happy with their product quality. Their online software is easy and fun to use and the templates are wonderful. Qality of the books is excellent and shipping quite fast.
The only negative thing i can say about Tiny Prints is that it sometimes hard to get a hold of customer service.
Rating: 4 / 5
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