Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
I don't know how their stores are as I always order online but I never ever been disappointed by these guys. I placed around 7 orders in the last couple of years and except an order where I accidentally ordered the wrong color, everything was top notch. My favorite product is the baby blanket I ordered for my daughter; it was pink with fairies and personalized with her name. She outgrown it today but I can't part with it, it's gorgeous.
TIP: I strongly recommend searching for coupons before ordering as you could end up saving a lot of bucks.
Rating: 5 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
I needed business cards quick so i ordered them with Overnight Prints. They just arrived (in time) and quality is fine, but the price with rush shipping was extremely high.
Rating: 3 / 5
Poor shipping! Poor Customer Service! Poor me for ordering from here!! Delay in receiving order. Customer rep lied and said the order was lost while laughing. Spoke with supervisor who stated the order would be delivered next week. I will not spend any more of my money here and recommend you find another place to order from. Check out reviews from print company reviews. Cafe Press was not rated highly.
Rating: 1 / 5
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