Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
This is the last time i used Snapfish! Their customer service is worthless. Their employees barely speak decent English!
I had so much time invested in creating a nice looking photo book: the order turned out a lot more expensive then intially stated, the customer service sucks. I will never use them again, nor recommend anyone to use them.
Rating: 1 / 5
I do not usually leave reviews, but im impressed with Overnight Prints customer service. After i uploaded my design they contacted me and suggested some improvements to my design. I Accepted but was not happy when the first run arrived at my office.
After i contacted Overnight Prints they offered to do a second run at no additional charge.
Im quite happy with the way the prints turned out and the way they handled this!
Rating: 5 / 5
I bought a groupon type certificate for tiny prints so decided to order my Christmas cards there. I purchased a square card and ordered the longer size envelopes because the website said you pay normal postage versus extra postage for a square envelope. When I received the envelopes, the flap was on the side so I oriented my address label and stamps that way. Every single envelope (150) was returned to me because the USPS says I need double postage because of the way the envelope is oriented. I contacted tiny prints and they told me I should have known which way the envelope should have been oriented and they will not reimburse me for the stamps ... They will only send me new envelopes (what does that cost them ... A couple dollars?). So now, I either have to buy all new stamps (@ $75) to send the envelopes as they are or readdress 150 new envelopes, cut out all the stamps off the old envelopes and tape them on the new ones.... And the envelopes are not even arriving until 3 days before Christmas (guess they couldn't afford to ship them any faster) so I doubt I will be able to get them back out quickly enough to be delivered by Christmas. Tiny Prints should tell you you need to orient the envelopes in a certain way or put the flap on the long side where it normally is. I will never do business with this company again. Not only do they over charge for their products (cards were still very expensive even with discount certificate), they give terrible customer service.
Rating: 1 / 5
I love Cafepress for it's one of a kind, unique products. Whenever i am looking for a unique gift i shop at Cafepress. Their products are high quality, customer service is great (they will send free replacement if something is off) and prices are reasonable.
Rating: 4 / 5
perfect experience with this company: user-friendly design software, reasonable prices and professional product. Got a coffee mug printed: it exceeded my expectations. Will use again!
Rating: 5 / 5
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