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The last orders are dripping in. As soon as we have them complete we will post a complete review for all poster printing services here.
Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
» Free downloadable high-res Vintage posters for printing.
» Poster dimensions - print your poster in the correct size: Standard Poster Sizes.
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
Im very frustrated with Cafepress. I tried to order online and spend more then an hour trying to get that order done: It was just impossibe!
I Finally ended up ordering by phone (and must admit the lady on the phone handeled it professional) still im very frustrated by their website.
Rating: 2 / 5
I absolutely love Cafepress! I have ordered from small stickers to shower curtains and pillows. The t-shirts are very well done and the design lasts for years; I have a dino tshirt that I bought two years ago and it still looks brand new. Super great service and fast delivery, Cafepress never disappointed me!
Rating: 5 / 5
Really nice photo books they have, but customer service could definitely be improved. It was a long and frustrating order with them this time (communication wise) but in the end it turned out fine.
Rating: 4 / 5
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