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I love Cafepress, this company has the best customer service: My sister ordered a printed sweatshirt for my son from them. Unfortunately it didn't fit him (the sweatshirt was to large). We contacted RMA and within a few hours they replied: we will send you a new one in the correct size. we didn't have to ship the old one back, which saved me postage and a trip to the postoffice. I never had this happen before, very impressed by Cafepress!
Rating: 5 / 5
This is the last time i used Snapfish! Their customer service is worthless. Their employees barely speak decent English!
I had so much time invested in creating a nice looking photo book: the order turned out a lot more expensive then intially stated, the customer service sucks. I will never use them again, nor recommend anyone to use them.
Rating: 1 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
My holiday cards order was very good with Overnight Prints.
The instructions on their website caused us some confusion, but a call to Overnight Prints cleared it up quickly.
We received the cards a day ahead of schedule. They are glossy, high-quality, and exactly as I wanted them to be.
I will say that some of my colleagues ordered business cards from Overnight Prints, some of them did have some problems with crooked corners, especially, but since i needed this job done QUICK and cheap, i decided to go for Overnight Prints. I will be checking them out for anything not requiring curved corners in the future!
Rating: 5 / 5
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
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