Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
Really nice photo books they have, but customer service could definitely be improved. It was a long and frustrating order with them this time (communication wise) but in the end it turned out fine.
Rating: 4 / 5
Very Poor and inefficient company, wasted dozens of calls and hours of time on the phone with them trying to correct an error that a 3 year old could fix in 2 minutes! - Could have made better cards myself. Upgraded and Paid €39 to ensure good quality and ended up with complete crap.
Rating: 1 / 5
When you first get a glimpse of their website you don't expect very much. Let's face it, their website looks pretty outdated!
However, and this is a big however, the printing quality speaks for itself. I usually use them for business cards and flyers but I also had to get some calendars and they look pretty good, considering I used my own photos and they were not very good looking.
One huge downside is the fact they don't offer a lot of customization features which is a shame, considering they deliver high quality printing at super affordable prices. Give them a try, you won't be disappointed.
Rating: 4 / 5
perfect experience with this company: user-friendly design software, reasonable prices and professional product. Got a coffee mug printed: it exceeded my expectations. Will use again!
Rating: 5 / 5
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