Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
Love the swift delivery! I needed my order delivered fast and I got what I wanted. No further comments. A+!
Rating: 5 / 5
Overnight Prints rocks when it comes to turnaround times and reliability!
It was Wednesday evening and i needed print material for a Friday evening event. I needed the prints to be ready and delivered to my office on Friday afternoon at the latest. None of the printing companies on this site were able to deliver this quickly, but Overnight Prints.
I did contact 2 local print shops as well - time wise they could schedule my prints to be delivered on time - but the price was 2 times higher compared to Overnight Prints.
Before i placed the order i contacted Overnight Prints over the phone, and they assured me they could meet the delivery time that was mentioned on their website.
After placing the order i read some negative reviews on Yelp about Overnight Prints, which made me very nervous and left me thinking i would seriously regret going with them.
Friday morning the prints were delivered at my office (11:00) and the quality was excellent! Just what i needed: good prints delivered on time.
I rarely use reviews on the web, but Overnight Prints saved my life on this-one. Thank you for that!
Rating: 5 / 5
Fist time ive tried vistaprint. They seemed to be a good option for photobooks, spend days creating and now i cannot upload. Been on call with their customers support for almost an hour now. I guess they are cheap for a reson.
Rating: 3 / 5
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