Posted by Pascal on January 01, 1970
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Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
Every company has errors, but so far I have gotten everything I have ordered on time or before, even with their 2 day shipping.
Everything always comes out great and I will be returning for all my needs. The products are high quality and the person I was working with was very helpful
Rating: 5 / 5
Lovely designs but service is slipping and quality dropping when it used to be excellent. Feedback on their site is completely fake (they will only post positive reviews) Been using them for over a decade but my last order was disappointing: send them a perfect high-res image but the print was blurry and showed a blue-ish hue all over. They are reprinting, but it will be to late by the time they arrive.
Rating: 3 / 5
I'm a graphic designer, i don't need whistle's and bells as i create the documents on my own computer. I need consistent great quality and good customer service. That is exactly what Print Place offers!
I use them for all my print work.
Rating: 5 / 5
This is the last time i used Snapfish! Their customer service is worthless. Their employees barely speak decent English!
I had so much time invested in creating a nice looking photo book: the order turned out a lot more expensive then intially stated, the customer service sucks. I will never use them again, nor recommend anyone to use them.
Rating: 1 / 5
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