Posted by Pascal on January 01, 1970
Im not happy with Cafepress: I ordered a long sleeve tee shirt, but the design was off center. The print is shifted to the left of the shirt instead of centered. Also the fabric is low quality, the shirt already has a hole in the front.
I ordered the free business cards from Vistaprint. Had to pay $19 bucks for shipping, and their quality was really bad.
A real waste of time and money.
I'm always happy with Tinyprints products and services. I usually order home decor stuff but their photo printing is also great, some of that stuff looks unbelievably cool! Look for discount coupons, you can save a lot in some cases.
I love Cafepress, this company has the best customer service: My sister ordered a printed sweatshirt for my son from them. Unfortunately it didn't fit him (the sweatshirt was to large). We contacted RMA and within a few hours they replied: we will send you a new one in the correct size. we didn't have to ship the old one back, which saved me postage and a trip to the postoffice. I never had this happen before, very impressed by Cafepress!
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.