Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
I love Tiny Prints selection of announcement cards, they really stand out. Placed an order with them for the first time, and everything went well.
Rating: 4 / 5
I have ordered the photobooks from Tiny Prints several times, and im really happy with their product quality. Their online software is easy and fun to use and the templates are wonderful. Qality of the books is excellent and shipping quite fast.
The only negative thing i can say about Tiny Prints is that it sometimes hard to get a hold of customer service.
Rating: 4 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
Tiny Prints did not deliver my order by the delivery date, even though I paid for super rush delivery. The did not contact me to say anything was holding up my order. The auto message when you call even said they weren't experiencing delays and all orders were being sent on time. Two different Tiny Print reps aid I would get the order the following day. When I called again to question that, because it was the night before the new delivery date and they still hasn't printed yet, they admitted after some questioning that I would not receive the order the next day. I wasted hours creating the invitation on Tiny Prints and now need to start over with someone else because Tiny Prints has false advertising, poor customer service, and claim copyright issues for not sending me the file to go elsewhere.
Rating: 1 / 5
Inkgarden offers the most flexibility with their design tools. You can actually save your design to complete it later, and their tools allow you to exactly position where the design is located on the product that you create. Adding text is easy, you can use multiple designs, choose if you want to use single or double sided, etc, etc.
Product quality was satisfying, and customer service was helpful.
I will definately use them again.
Rating: 5 / 5
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