Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
I been using a local print shop for my business card printing needs, while quality was high, prices were also very high. I heard about Moo from a friend and decided to give them a try. I just received the business cards and I'm pleased: Quality is great, color is correct and the cards have a nice "thick" feel to it, also the packaging is very nice. Overall the quality i got from MOO is even better then the local print shop i used, and the price is a lot friendlier. I hope these guys will stay for a while!
Rating: 5 / 5
Really nice photo books they have, but customer service could definitely be improved. It was a long and frustrating order with them this time (communication wise) but in the end it turned out fine.
Rating: 4 / 5
I don't know how their stores are as I always order online but I never ever been disappointed by these guys. I placed around 7 orders in the last couple of years and except an order where I accidentally ordered the wrong color, everything was top notch. My favorite product is the baby blanket I ordered for my daughter; it was pink with fairies and personalized with her name. She outgrown it today but I can't part with it, it's gorgeous.
TIP: I strongly recommend searching for coupons before ordering as you could end up saving a lot of bucks.
Rating: 5 / 5
Im happy with the Vistaprint quality offered at a great price. We chose the slowest (and most affordable) shipping option, the invitations we ordered showed up in no time! Unfortunately i made a spelling mistake and didnt notice until the printed invitation cards arrived at our house. I contacted Vistaprint about it and they were kind enough to re-print them at no extra cost. Good service from Vistaprint!
Rating: 5 / 5
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