Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Moo literally blew my expectations! I was on a tight budget and designed my own cards. I chose the cheapest paper and the cheapest shipping.
The cards arrived quickly and the quality is exceptional! The paper stock is thick and feels nice to the touch.
The quality of the cards can't be faulted, and virtually everyone I've given one to is impressed and wants to know where I got them done.
I will definitely use MOO again and will recommend them to all my friends.
Rating: 5 / 5
I do not usually leave reviews, but im impressed with Overnight Prints customer service. After i uploaded my design they contacted me and suggested some improvements to my design. I Accepted but was not happy when the first run arrived at my office.
After i contacted Overnight Prints they offered to do a second run at no additional charge.
Im quite happy with the way the prints turned out and the way they handled this!
Rating: 5 / 5
Im happy with the Vistaprint quality offered at a great price. We chose the slowest (and most affordable) shipping option, the invitations we ordered showed up in no time! Unfortunately i made a spelling mistake and didnt notice until the printed invitation cards arrived at our house. I contacted Vistaprint about it and they were kind enough to re-print them at no extra cost. Good service from Vistaprint!
Rating: 5 / 5
InkGarden is my go to site whenever I want to get a gift for my friends or want to personalize something for myself.
I usually tend to buy products that have a design they come up with as my photos somehow never look that good printed. Probably becourse I use an older camera. Last month I ordered a baby blanket for my cousin that just gave birth and she cried when she saw it, it was a perfect gift!
Rating: 5 / 5
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