Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
Really nice photo books they have, but customer service could definitely be improved. It was a long and frustrating order with them this time (communication wise) but in the end it turned out fine.
Rating: 4 / 5
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
I have ordered the photobooks from Tiny Prints several times, and im really happy with their product quality. Their online software is easy and fun to use and the templates are wonderful. Qality of the books is excellent and shipping quite fast.
The only negative thing i can say about Tiny Prints is that it sometimes hard to get a hold of customer service.
Rating: 4 / 5
This is the last time i used Snapfish! Their customer service is worthless. Their employees barely speak decent English!
I had so much time invested in creating a nice looking photo book: the order turned out a lot more expensive then intially stated, the customer service sucks. I will never use them again, nor recommend anyone to use them.
Rating: 1 / 5
Snapfish is useless: I ordered graduation invites from their website. A few minutes after i placed the order i realized there was a spelling error, so i tried to contact Snapfish about it. Their Live chat was totally useless, their phone support seems to be outsourced to some third world country. It took me over an hour to finally speak to someone who promised me they would correct the spelling error.
The cards just arrived at my house, and guess what: They did not correct the spelling error! Totally useless!!
Rating: 1 / 5
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