Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
I placed several orders with Vistaprint before, and was a satisfied customer until recently. I needed Christmas cards quickly so i paid extra for rush delivery (which takes 3 days). Now we are 15 days later and i still didn't receive the cards that i needed urgently. There is no phone number to contact them, only an Email address where you have to wait for days to get a reply. Finally their reply was unsatisfactory and i still have nothing. They do make you pay upfront, but no delivery and no customer support. Vista print: never again for me!
Rating: 1 / 5
I prefer Print Place over any other printing company and have been using them for years. They are my one stop shop for any printing job. Service level is wonderful, product quality excellent. The only negative i can think of are their outrageous shipping rates if you order multiple products. They really need to fix that.
Rating: 4 / 5
Inkgarden offers the most flexibility with their design tools. You can actually save your design to complete it later, and their tools allow you to exactly position where the design is located on the product that you create. Adding text is easy, you can use multiple designs, choose if you want to use single or double sided, etc, etc.
Product quality was satisfying, and customer service was helpful.
I will definately use them again.
Rating: 5 / 5