Pascal Smits is an expert in graphic design, print quality accuracy, product analysis and production process. With a background in print process management and printer development, Pascal is an all round expert.
I received my business card order this morning, quite some days sooner than my order tracker emails said they would arrive and honestly i do not remember ever being this impressed by a product i ordered online.
Well done Moo... The whole experience with you was great: how everything was packaged, the quality, the service, the site. Everything. Super super super.
Rating: 5 / 5
Moo is my go to website for anything business related. My company has more than 10 employees so I got their free service option and this makes my orders a lot easier as I just use a template and from there do the changes I want. The print is almost perfect every time – I tend to be picky that’s why I don’t say perfect – and I never had an issue with delivery time. As for service, no matter what issues or “dumb” questions I had, they always had a nice reply and I never felt they were patronizing. Reliable company and super competitive offers!
Rating: 5 / 5
Love the swift delivery! I needed my order delivered fast and I got what I wanted. No further comments. A+!
Rating: 5 / 5
Their prices for business cards very high compared to the local print shop that i use ( one of the best print shops in New York). I cannot judge the quality of MOO products, and i probably never will. There is no way i will pay 3 times as much for the same thing with MOO. I will not be surprised if they go out of business as their prices are ridiculously high.
Rating: 3 / 5
I bought a groupon type certificate for tiny prints so decided to order my Christmas cards there. I purchased a square card and ordered the longer size envelopes because the website said you pay normal postage versus extra postage for a square envelope. When I received the envelopes, the flap was on the side so I oriented my address label and stamps that way. Every single envelope (150) was returned to me because the USPS says I need double postage because of the way the envelope is oriented. I contacted tiny prints and they told me I should have known which way the envelope should have been oriented and they will not reimburse me for the stamps ... They will only send me new envelopes (what does that cost them ... A couple dollars?). So now, I either have to buy all new stamps (@ $75) to send the envelopes as they are or readdress 150 new envelopes, cut out all the stamps off the old envelopes and tape them on the new ones.... And the envelopes are not even arriving until 3 days before Christmas (guess they couldn't afford to ship them any faster) so I doubt I will be able to get them back out quickly enough to be delivered by Christmas. Tiny Prints should tell you you need to orient the envelopes in a certain way or put the flap on the long side where it normally is. I will never do business with this company again. Not only do they over charge for their products (cards were still very expensive even with discount certificate), they give terrible customer service.
Rating: 1 / 5
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