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I love Cafepress, this company has the best customer service: My sister ordered a printed sweatshirt for my son from them. Unfortunately it didn't fit him (the sweatshirt was to large). We contacted RMA and within a few hours they replied: we will send you a new one in the correct size. we didn't have to ship the old one back, which saved me postage and a trip to the postoffice. I never had this happen before, very impressed by Cafepress!
Rating: 5 / 5
Their prices for business cards very high compared to the local print shop that i use ( one of the best print shops in New York). I cannot judge the quality of MOO products, and i probably never will. There is no way i will pay 3 times as much for the same thing with MOO. I will not be surprised if they go out of business as their prices are ridiculously high.
Rating: 3 / 5
I ordered a T-shirt for my son from Cafepress, but im dissapointed by the quality. The T-shirt was supposed to be 100% cotton as stated on their website, but it's not: it contains 5% spandex which is really hot and uncomfortable. This was a dissapointing experience with Cafepress.
Rating: 2 / 5
Im a graphic designer and tried all web2print companies around. Printingforless always delivers, knowledgeable people and good support.
Rating: 5 / 5
I bought a groupon type certificate for tiny prints so decided to order my Christmas cards there. I purchased a square card and ordered the longer size envelopes because the website said you pay normal postage versus extra postage for a square envelope. When I received the envelopes, the flap was on the side so I oriented my address label and stamps that way. Every single envelope (150) was returned to me because the USPS says I need double postage because of the way the envelope is oriented. I contacted tiny prints and they told me I should have known which way the envelope should have been oriented and they will not reimburse me for the stamps ... They will only send me new envelopes (what does that cost them ... A couple dollars?). So now, I either have to buy all new stamps (@ $75) to send the envelopes as they are or readdress 150 new envelopes, cut out all the stamps off the old envelopes and tape them on the new ones.... And the envelopes are not even arriving until 3 days before Christmas (guess they couldn't afford to ship them any faster) so I doubt I will be able to get them back out quickly enough to be delivered by Christmas. Tiny Prints should tell you you need to orient the envelopes in a certain way or put the flap on the long side where it normally is. I will never do business with this company again. Not only do they over charge for their products (cards were still very expensive even with discount certificate), they give terrible customer service.
Rating: 1 / 5
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