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I do not usually leave reviews, but im impressed with Overnight Prints customer service. After i uploaded my design they contacted me and suggested some improvements to my design. I Accepted but was not happy when the first run arrived at my office.
After i contacted Overnight Prints they offered to do a second run at no additional charge.
Im quite happy with the way the prints turned out and the way they handled this!
Rating: 5 / 5
Pretty good price / quality ratio.
They offer you a full range of styles and colors. They will also notify you in case your text or image are inappropriate.
Shipping was terribly slow. They need to work on that.
Rating: 4 / 5
We had a wonderful experience with Overnight Prints. My husband and me wanted a new business card design, and after creating the perfect design with their online design tool we decided to give them a go and placed an order.
Unforunately we had made an error in the design that we noticed a couple of hours after ordering. We gave them a call and spoke to a friendly person who immediately corrected the error for us.
Our new business cards do make a good impression, and we are impressed by overnight prints good old fashioned customer service.
Rating: 5 / 5
I don't know how their stores are as I always order online but I never ever been disappointed by these guys. I placed around 7 orders in the last couple of years and except an order where I accidentally ordered the wrong color, everything was top notch. My favorite product is the baby blanket I ordered for my daughter; it was pink with fairies and personalized with her name. She outgrown it today but I can't part with it, it's gorgeous.
TIP: I strongly recommend searching for coupons before ordering as you could end up saving a lot of bucks.
Rating: 5 / 5
I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
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