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We use Vistaprint for all our printing work. They are reliable and offer great quality print work for very good prices (especially if you use their discount coupons).
For us, Vistaprint is a reliable partner.
Rating: 5 / 5
Moo is my go to website for anything business related. My company has more than 10 employees so I got their free service option and this makes my orders a lot easier as I just use a template and from there do the changes I want. The print is almost perfect every time – I tend to be picky that’s why I don’t say perfect – and I never had an issue with delivery time. As for service, no matter what issues or “dumb” questions I had, they always had a nice reply and I never felt they were patronizing. Reliable company and super competitive offers!
Rating: 5 / 5
Snapfish is converting to a new site, and I had to communicate with at least four-five different CS reps. I admire people who can speak multiple languages, but this became ridiculous.
They all were obviously using the same script (e.g., "I am more than happy to help you with that. Please kindly hold on the chat for a minute, meanwhile I look up the information."), and in the end, none were able to help me. I really wanted to communicate with a manager, not about the CS reps, but about the problems with Snapfish's new site.
My problem stems from the conversion of classic Snapfish to the new Snapfish. I started a photo book on another photo site (with no problems). Because a family member downloaded photos I want to include to Snapfish, I had to start over on Snapfish. Two of my images wouldn't download, (requiring 2-3 chats before someone finally figured out what to do), the size/format of the book I want is not available in the new Snapfish (which I learned after starting it on classic Snapfish and another chat), and photos shared on the new Snapfish cannot be transferred/shared with the classic Snapfish (another chat). So I either needed to use a different book (more expensive) or not include the photos.
Apparently, these features will be available once the new Snapfish is complete. Why on earth would any company introduce a new version before all features are available or before the bugs are worked out--beta version? I'm ordering prints of the photos on the new Snapfish and will scan them to include in my photo book on the other site. Then I'm done with Snapfish
Rating: 1 / 5
Overnight Prints rocks when it comes to turnaround times and reliability!
It was Wednesday evening and i needed print material for a Friday evening event. I needed the prints to be ready and delivered to my office on Friday afternoon at the latest. None of the printing companies on this site were able to deliver this quickly, but Overnight Prints.
I did contact 2 local print shops as well - time wise they could schedule my prints to be delivered on time - but the price was 2 times higher compared to Overnight Prints.
Before i placed the order i contacted Overnight Prints over the phone, and they assured me they could meet the delivery time that was mentioned on their website.
After placing the order i read some negative reviews on Yelp about Overnight Prints, which made me very nervous and left me thinking i would seriously regret going with them.
Friday morning the prints were delivered at my office (11:00) and the quality was excellent! Just what i needed: good prints delivered on time.
I rarely use reviews on the web, but Overnight Prints saved my life on this-one. Thank you for that!
Rating: 5 / 5
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5