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I will not complain about the quality of the product.But their customer service is terrible - shall we say customer service does not exist! I placed an order for holiday cards but notices the delivery date was changed on my order confirmation. I contacted Tinyprints by phone and complained about the situation. The friendly person on the phone "upgraded" delivery and gave me an acceptable delivery date. After i hang up they sent another confirmation and charged me $25 for the "free upgrade". When i called again to complain they left me on hold for 35 minutes until I hung up. Please do not shop this site.
Rating: 2 / 5
Very Poor and inefficient company, wasted dozens of calls and hours of time on the phone with them trying to correct an error that a 3 year old could fix in 2 minutes! - Could have made better cards myself. Upgraded and Paid €39 to ensure good quality and ended up with complete crap.
Rating: 1 / 5
When you first get a glimpse of their website you don't expect very much. Let's face it, their website looks pretty outdated!
However, and this is a big however, the printing quality speaks for itself. I usually use them for business cards and flyers but I also had to get some calendars and they look pretty good, considering I used my own photos and they were not very good looking.
One huge downside is the fact they don't offer a lot of customization features which is a shame, considering they deliver high quality printing at super affordable prices. Give them a try, you won't be disappointed.
Rating: 4 / 5
Hello, I called customer service a few days ago with questions regarding the wedding cards I was attempting to order. A customer service representative by the name of Samara, not only navigated me through the site but informed me how to change colors, fonts, where to find offers, how and where to request the quick shipping (fasting shipping) and information on how to ask the designer for minor changes. She was extremely efficient, professional, knowledgeable, competent and friendly. Like I stated to her, I am extremely stress prone so to have such a pleasant experience and smoother process with ordering my wedding invites, that call truly made my week! I will be referring any and all contacts to order from this company, as she was just so helpful and resolved all my issues.
Rating: 5 / 5
Moo is my go to website for anything business related. My company has more than 10 employees so I got their free service option and this makes my orders a lot easier as I just use a template and from there do the changes I want. The print is almost perfect every time – I tend to be picky that’s why I don’t say perfect – and I never had an issue with delivery time. As for service, no matter what issues or “dumb” questions I had, they always had a nice reply and I never felt they were patronizing. Reliable company and super competitive offers!
Rating: 5 / 5